Cancellation right / returns

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Cancellation right / returns

The consumer can withdraw from the contract within 14 business days in the case of contracts concluded at a distance (§§ 5a ff Consumer Protection Act), whereby Saturdays do not count as business days. The period begins on the date of receipt of the goods by the consumer or for services with the date of conclusion of the contract. It is sufficient to send the resignation notice within 14 business days in writing (This email address is being protected from spambots. You need JavaScript enabled to view it.). If, in accordance with this provision, the consumer withdraws from the contract, he shall bear the cost of returning the goods.